Category: Business

Connecting influencers, customers, and partners with candid insights into Customer Experience - one podcast at a time

Host: Scott Nagel - Genesys Global Consultant Program Manager

Episode 19 - Reduce TCO by Integrating Accounts Receivable Management into your Contact Center

May 20, 2021

Listen as Scott Nagel interviews the business leaders of Latitude by Genesys.They discuss the importance of integrating accounts receivable management into the contact center to provide 360-degree visibility into the entire business relationship, while reducing TCO.