Category: Business

Connecting influencers, customers, and partners with all things Genesys, one podcast at a time

Host: Scott Nagel - Genesys Global Consultant Program Manager

Episode 15 - Experience as a Service - What it is and why it matters to customers

March 23, 2021

In this podcast, Peter Graf, Chief Strategy Officer at Genesys, discusses Experience as a Service and how it drives business value and enables companies to provide superior, empathy enabled experiences to their customers.